Privacy Policy

Effective date: September 9, 2025

Company: SUNSTORY (F.Z.C)

Address: C1 Building, B.C. 1301720, Ajman Free Zone, Ajman, United Arab Emirates

Contact: team@itsbyrobin.com

We run a digital education business. To deliver, improve, and grow it, we collect data. By using our sites, checkouts, and communities, you agree to this policy.

What we collect

• Identity & contact: name, email.
• Purchase & billing: billing details, payment info (handled by payment providers).
• Technical: IP, device/browser data, logs.
• Cookies & tracking: pixels, identifiers, analytics, ad platforms, session tools.
• Support/content: messages you send us (email, forms, community posts).
• No sensitive categories (e.g., health, ethnicity).

How we use it

• Deliver the product: account creation, content access, community access, support.
• Operate & secure: payments, fraud prevention, diagnostics.
• Grow the business: analytics, personalization, ads/retargeting, email marketing.
• Legal & records: invoices, taxes, dispute handling, enforcing terms.

Who we share it with

We use service providers (including but not limited to Stripe, PayPal, Discord, SamCart, Spiffy, kit.com, email, hosting/CDN, analytics and ad platforms). They process data for us under their terms.

Where data lives

Data may be processed in the UAE, the United States, the EU, and other locations where our providers operate. Transfers happen under the contracts our providers use to run their services.

How long we keep it

We keep data as long as useful for business and legal reasons, including records, fraud prevention, and analytics, unless deletion is required or requested and we're not obligated to retain it.

Your choices

• Unsubscribe: every marketing email has a link.
• Tracking controls: use your browser settings to block cookies/trackers (site features may change).
• Data requests: email team@itsbyrobin.com to access, correct, or delete your data. We'll respond within a reasonable time and action requests where feasible; some records may be kept where required (e.g., tax/legal).

Kids

Our services are for adults. We don't knowingly collect data from children. If you think a minor gave us data, email team@itsbyrobin.com and we'll handle it.

Security

We use reasonable technical and organizational measures. No online system is 100% secure.

Changes

We'll update this policy as needed. The latest version controls.